Privacy Policy

Last updated: August 8, 2026

This Privacy Policy explains how ULANLOVE (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit fortune.ulanlove.top, place an order, request a custom bracelet, or contact us.

Information We Collect

We may collect your name, email address, telephone number, billing and shipping address, order details, bracelet measurements and customization choices, engraving text, communications, and information you voluntarily provide for a blessing request. We also collect device, browser, IP address, cookie, security, and website-usage information.

How We Use Information

We use information to operate the store; process and deliver orders; create custom products; provide requested services; send order, production, and delivery updates; prevent fraud; maintain security; provide support; comply with law; and improve our website and products.

Sensitive Information for Blessing Requests

If you voluntarily provide a name, gender, date of birth, or other personal details for a blessing request, we use them only to arrange and document the requested service. Please do not provide information about another person unless you have their permission.

Payments

Payments are processed by the payment provider shown at checkout. ULANLOVE does not store complete payment-card numbers. The provider processes payment information under its own privacy policy.

Sharing and International Transfers

We may share necessary information with hosting, ecommerce, payment, fraud-prevention, analytics, email, customer-support, manufacturing, blessing-service, and delivery providers such as UPS or DHL. Because we operate from Hangzhou, China and serve customers internationally, information may be processed outside your country. We use information only for legitimate business and legal purposes.

Cookies

Our site uses essential cookies for shopping-cart, checkout, account, security, and language functions. With appropriate consent where required, we may also use analytics or marketing cookies. You can control non-essential cookies through the consent tool or browser settings, although some site functions may be affected.

Retention and Security

We retain information only as long as reasonably needed for orders, service, accounting, dispute resolution, fraud prevention, and legal obligations. We use reasonable administrative and technical safeguards, but no online system is completely secure.

Your Choices and Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or withdrawal of consent, and may object to certain processing. We may verify your identity before responding. You may unsubscribe from marketing emails at any time.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy and will post the revised date on this page.

Contact

Email: wmztk123@outlook.com
WhatsApp: +86 173 7657 3848
Business location: Hangzhou, China

This policy is a practical business draft and should be reviewed by qualified counsel before full commercial launch.