Shipping Policy

Last updated: August 8, 2026

Order Preparation

Ready-to-ship items are prepared after payment confirmation. Custom, made-to-measure, engraved, or blessing-service orders normally require approximately 30 days before dispatch. The estimated schedule will be confirmed by email.

Shipping Origin and Carriers

Orders are dispatched from Hangzhou, China, normally using UPS Worldwide Express or DHL Express. Tracking information is emailed after the carrier accepts the parcel.

Complimentary U.S. Shipping

Complimentary express shipping is available to eligible United States addresses when the merchandise subtotal is US$300 or more after discounts and before taxes. Gift cards, duties, taxes, and other excluded charges do not count toward the threshold. The checkout total controls eligibility.

Delivery Estimates

Our target transit time to the United States is within 5 business days after dispatch. This is an estimate, not a guarantee. Customs clearance, weather, security checks, address issues, and carrier events may cause delays. The production period is separate from transit time.

Production or Shipping Delays

If we learn that we cannot dispatch within the time stated for your order, we will contact you with a revised estimate and request your agreement to the delay where required. If you do not agree, or if we cannot provide a reasonable revised date, we will cancel the unshipped item and issue a prompt refund as required by applicable law.

Duties and Taxes

Unless checkout states otherwise, the recipient is responsible for import duties, customs charges, brokerage, and local taxes. Refusal to pay these charges may result in return or disposal, and related costs may be deducted from any permitted refund.

Addresses, Damage, and Loss

Please verify your address before ordering. Contact us immediately if a correction is needed; changes are not guaranteed after dispatch. For damaged, missing, or incorrect parcels, email the order number, packaging photos, and product photos as soon as possible so we can assist with a carrier claim.

Contact

wmztk123@outlook.com · WhatsApp +86 173 7657 3848

This policy is a practical business draft and should be reviewed by qualified counsel before full commercial launch.